Amendment to Tenancy – £50

An amendment to tenancy charge is payable if an additional or replacement tenant is added to the tenancy or if the tenant(s) requires any other amendments to the tenancy agreement.

Rent Arrears – Bank of England Interest Rate

If a tenant falls into arrears interest will be charged 3% above the Bank of England base rate.

Call-Outs – £30 per hour plus costs

A call-out charge will be applied where actions of the tenants result in a member of staff attending the property. For example, if a tenant locks themselves out of the property. Any materials or equipment required to remedy the problem will be charged in addition to the call-out charge.

Contractor/Supplier Administration – 30%

A contractor/supplier administration charge will be applied, in addition to the actual cost, if a contractor is instructed to repair damage or to replace items to remediate a breach of tenancy or works during or at the end of the tenancy to bring a property back to a reasonable condition.

Court Submissions – £100

A court submission charge will be applied to complete and provide a court submission documents to recover rent arrears and other debts. This will be charged in addition to the court fees specified by the HM Courts and Tribunals Service which can be found at www.gov.uk

Replacement Keys – £30 per key

In the event that a tenant loses a secure key(s) during their tenancy, they will be charged for a replacement. Non-standard security items like fobs will be charged at cost plus 30% administration charge.

Periodic Inspection Failure – £30

A periodic inspection failure charge will be applied if a property fails a periodic inspection and requires a re-inspection to ensure tenants have brought the property up to an acceptable standard.

All charges include VAT.